Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our website (the “Site”) and our products and services (the “Services”).

WHAT INFORMATION DO WE COLLECT?

When you visit the Site, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis, and website information collected on an aggregate basis as you and others browse the Site.

Personal Information You Choose to Provide

You can generally visit the Site without revealing any personally identifiable information about yourself, and you do not need an account to post listings, browse listings, or respond to listings.

If you choose to create an account and/or use our Services, we may collect personally identifiable information that you submit, such as your name, contact data (address, email address, phone number), and other similar information. Likewise, we may also collect additional personally identifiable information that you voluntarily include in your listings or transmit with your communications to us.

The information that you provide when you post a listing is displayed in public areas and available to all visitors. Any information that is disclosed in these areas becomes public information, so please exercise caution. We also provide you with the option to submit pictures and/or a description of your item or service. When you post your listing on the Site, the description and pictures are displayed on the site and accessible to visitors on the Site.

Web Site Use Information

Similar to other commercial websites, the Site utilises a standard technology called “cookies” and web server logs to collect information about how the Site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at the Site, and the websites visited just before and just after the Site. We, our advertisers, and ad-serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

Broadly speaking, we use personal information for purposes of administering and expanding the Site and the Services. More specifically, we use personal information to provide the Services, provide customer service, troubleshoot problems, encourage safe buying and selling, enforce our policies, customise your experience, measure interest in our services, improve our services, and do other things for you as described when we collect the information. Occasionally, we may also use the information we collect to notify you about important changes to the Site and/or the Services.

We do not sell or rent your personal information to third parties without your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone’s rights, property, or safety. We may also share personal information with service providers who help with our business operations, and third-party websites and publishers so the listings (or the content of the listings) published on the Site can also be published on a broader array of websites.

Data Security

We take data security seriously. When collecting and transmitting personal and sensitive user data, we use modern cryptography, such as HTTPS, to ensure the secure handling of your information.

Runtime Permissions

To enhance your privacy and data security, we request runtime permissions whenever applicable before accessing data that is gated by Android permissions.

No Sale of Data

We are committed to safeguarding your data. We do not sell your personal or sensitive user data. “Sale” means the exchange or transfer of personal and sensitive user data to a third party for monetary consideration. We do not engage in such practices.

Prominent Disclosure & Consent Requirement

Your privacy is important to us. In cases where our app’s access, collection, use, or sharing of personal and sensitive user data may not be within the reasonable expectation of the user, we meet the following requirements:

Prominent Disclosure:
We provide an in-app disclosure of our data access, collection, use, and sharing. This disclosure:

  • Is located within the app itself, ensuring accessibility without the need to navigate into menus or settings.
  • Describes the data being accessed or collected.
  • Explains how the data will be used and/or shared.
  • Is not buried in a privacy policy or terms of service.
  • Is not included with other unrelated disclosures.

Consent and Runtime Permissions:
Requests for in-app user consent and runtime permission requests are immediately preceded by a clear and unambiguous in-app disclosure. Your consent is required before we can begin to collect or access your personal and sensitive user data. We do not interpret navigation away from the disclosure as consent.

Please note that if our app integrates third-party code designed to collect personal and sensitive user data by default, we will provide evidence demonstrating compliance with the Prominent Disclosure and Consent requirements of this policy.

Restrictions for Personal and Sensitive Data Access

We adhere to additional restrictions for certain activities:

  • Financial or Payment Information: We never publicly disclose any personal or sensitive user data related to financial or payment activities.
  • Non-public Phonebook or Contact Information: We do not publish or disclose non-public contacts.
  • Anti-virus or Security Functionality: Our privacy policy explains the user data collected and transmitted when using our anti-virus or security-related features.
  • Targeting Children: Our app does not include any SDK that is not approved for use in child-directed services.
Families Policy Requirements

We understand the importance of ensuring the safety and appropriateness of our app for children and their families. Our app complies with the following requirements:

App Content:
Our app’s content that is accessible to children is appropriate for children. We ensure that the content aligns with regional guidelines to make it suitable for child users.

App Functionality:
Our app does not merely provide a webview of a website or have a primary purpose of driving affiliate traffic to a website without proper permissions.

Play Console Answers:
We accurately answer the questions in the Play Console regarding our app, including Target Audience and Content, Data Safety section, and IARC Content Rating Questionnaire. We update these answers to reflect any changes in our app.

Data Practices:
We disclose the collection of any personal and sensitive information from children in our app, including through APIs and SDKs used in our app. We ensure that our app follows the data practices outlined in the Families Policy Requirements.

Please note that these policies are in place to maintain a safe and appropriate environment for children using our app, and we are committed to adhering to them.

Please contact us if you have any questions or concerns about your data privacy.

Content Policy Compliance

Before submitting our app to Google Play, we ensure that it complies with Google’s content policies and local laws, including but not limited to the following:

  1. Child Endangerment: Our app does not promote child endangerment in any form.
  2. Inappropriate Content: We do not include inappropriate content in our app.
  3. Financial Services: Our app complies with all applicable financial services regulations.
  4. Real-Money Gambling, Games, and Contests: We do not promote real-money gambling or related activities.
  5. Illegal Activities: Our app does not engage in any illegal activities.
  6. User-Generated Content: We ensure that user-generated content in our app is monitored and follows content policies.
  7. Health Content and Services: Any health-related content or services in our app adhere to health regulations and best practices.
  8. Blockchain-based Content: If our app includes blockchain-based content, we ensure it complies with all relevant regulations and policies.
  9. AI-Generated Content: Content generated by AI in our app meets content policies and standards.
Impersonation and Intellectual Property

We do not engage in impersonation or unfair use of other people’s work, and we respect intellectual property rights.

Privacy, Deception, and Device Abuse

We are committed to protecting user privacy and providing a safe and secure environment for our users. Our app does not engage in deceptive, malicious, or abusive practices related to user data, permissions, devices, and networks.

Monetization and Ads

Our app complies with Google Play’s policies regarding payments, subscriptions, ads, and the Families Ads Programme to ensure the best user experience.

Store Listing and Promotion

We avoid spammy store listings, low-quality promotions, and any efforts to artificially boost app visibility on Google Play.

Spam and Minimum Functionality

Our app provides users with a basic degree of functionality and maintains a respectful user experience. We do not engage in spammy behaviour or exhibit minimal functionality.

Malware and Mobile Unwanted Software

Our app strictly adheres to policies related to malware and unwanted mobile software to protect users from potential harm.

Families

If our app targets children, we ensure that it is appropriate for children and compliant with all relevant laws.

Other Programmes

In addition to the above policies, our app adheres to program-specific policy requirements as applicable.

We take policy compliance seriously and are committed to ensuring that our app provides a safe and respectful user experience.

Effective 1 November 2023.